Thursday, May 9, 2019
Research proposal Essay Example | Topics and Well Written Essays - 3000 words - 6
Research proposal - adjudicate Examplerious industries, including the UK banking firmament is also making vital use of IT networks in their processing of node go (Ho & Mallick, 2006 Samakovitis, 2006). It is often argued that IT systems hold considerable significance in the building cooperative associations with customer groups that further facilitates fracture customer serving and hence, contributes to augmented customer loyalty. Both these spectrums, i.e. customer loyalty linked with better customer serving, select been many a time associated with the longevity and continuous expansion of any service sector today, and likely to be apparent in the banking sector as well.Keeping speculations aside, the UK service sector, which is the other symmetry in focus of the title chosen for this study, has been reported as growing impressively over the by few years even if its particular drawbacks remain to be consistent (Mullineux, 2012). The three key dimensions of the UK pecuniary sector, vis--vis, and its banking sector involve payment service, insurance services against risk and intermediation services between lenders and borrowers. turn all these three dimensions present different challenges for the banking institutions in the UK, the continuously changing demands and shifts in the market functions have somewhat forced these banks to build a close and strong relationship with its customers (Davies & et. al., 2010). The particular problems presented by the UK banking services sector have thus been attempted to be resolved with the usage of IT innovations (Aliyu & Tasmin, 2012). Nevertheless, this topic yet rest as negligibly studied among the modern scholars, indicating a gap in the literature obtainable to test much(prenominal) speculations. Hence, emphasizing this gap currently present in the scholar society, the proposed study will aim at deriving firm conclusions on the strength of influences imposed by IT innovations and developments on the UK banki ng industry.From a mere incision for communication,
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